Products ship within 3-5 business days from your order date. During Major Sales and Promotions, orders may take up to 7 business days for orders to process. Processing times for wigs can take up to 25 business days. During major holidays, processing times for wigs can take up 35 business days. Orders are not processed on weekends and/or major holidays.
Order processing begins as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.
Expenses associated with delayed or incorrect orders- Pretty Saddity Hair is not responsible for your hair appointment cancellation fees assessed by your Hair Stylist/Salon. We ask that you receive and confirm all items purchased before confirming any and all hair appointments. Pretty Saddity Hair is also not responsible for the installation of the products purchased on our website and stores.
Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
Pretty Saddity Hair reserves the right to request additional payment and shipping verification after an order is submitted.
All International orders must be paid using the Shopify Payments check out option. International orders without Shop Pay Seller Protection will be automatically canceled. Thank you for your understanding.