As for Pretty Saddity Hair, unfortunately ALL SALES are FINAL SALE due to federal laws regarding health and sanitation. NO returns OR exchanges. Once your payment has been verified and confirmed processing on your order it can not be canceled or refunded.
If you notice your product to be defective, please contact us at Info@PrettySaddityHair.co IMMEDIATELY within 1 business days. If your item is defective we will allow an exchange. We will NOT allow an exchange if the item has ANY signs of being worn or tampered. For hair, hair cannot be brushed, combed, cut, fingers ran thru, taken out of the bundle and tried on, or processed in anyway.
If our company decides to take your product back, we will notify you and you are responsible for the shipping and shipping MUST have a tracking number that needs to be emailed to us for your return to be processed.
We REQUIRE a tracking number for returns to protect both the buyer and our business. If you return an item without a tracking number and it goes missing, we ARE NOT responsible. Please allow 3-5 business days processing for returns.
WE RESERVE THE RIGHT TO REFUSE ANY EXCHANGE.